Please reach us at betterdaypartyrentals@gmail.com if you cannot find an answer to your question.
Review the Terms & Conditions prior to renting any games.
Yes, a 25% deposit is required for all orders. If you cancel your rental within 5 days of deposit you can get a full refund. Any day after the 5 calendar days, the deposit is NON-REFUNDABLE.
Please do! These games are great, however, not everyone wants the hassle of buying and storing these games, especially if they're not going to get used often. Some people just want an amazing vacation or a better day renting them for that timeframe!
We only deliver for a minimum game rental order of $150. There is a $20 base fee for delivery/pickup within a 10 mil radius of our location. If you are beyond 10 miles then there will be an additional charge for gas. Of course, you're always welcome to swing by and pick up or drop off your rentals in person, and that won't cost you a dime. Plus, if you're a Ten Trails resident, you get the VIP treatment – no delivery or setup fee for you!
A rental period is for 1 - 3 calendar days. For additional days it is $50 per day.
Right now, hit us up via email for all the things! To lock in your spot, we're all about a 25% deposit, and once that's in, it's like a ticket to the fun train - non-refundable after 5 days. We are looking into easier and faster ways to communicate. Check your spam folder if you haven't received an email within 48 hours.
- First and Last Name - Dates
- Phone Number - List of rental items
- Email Address - Event location and address
We're totally cool with normal wear and tear - that's the fun of it all! But if things get wild and anything such as severe damage, missing items that will affect gameplay, water damage, broken pieces, etc will have a fee. Minimum fee starts at a chill $10 and will continue to go up depending on the damage. We check all equipment before and after being rented. Please notify us immediately for any damage.
Please keep in mind we are a small family owned startup business and may or may not always be available during your timeframe. We recommend booking rentals as soon as possible which will make it easier for us to accommodate your request. Never drop off or pickup equipment without confirming with us your arrival time.
If the weathers not playing nice, we recommend that you run the event indoors if possible. If you do not have adequate space indoors for the games, then contact us and we will work with you to reschedule.
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